Refund policy

Return and Refund Policy

Last Updated: June 2026

Thank you for shopping at Stylify (accessible via support@stylify.shop). We value your business and want to ensure you have a transparent shopping experience.

Please read this policy carefully to understand your rights regarding returns, refunds, and cancellations. By making a purchase on our store, you agree to the terms outlined below.

1. Return Window

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return. If 30 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility Criteria for Returns

To be eligible for a return, your item must meet the following conditions:

  • It must be in the same condition that you received it (unworn, unused, unwashed, and undamaged).

  • It must be in its original packaging with all tags, labels, and protective seals intact.

  • You must provide the proof of purchase or order number.

3. Non-Returnable & Final Sale Items

In compliance with US consumer health and safety regulations, certain types of items cannot be returned:

  • Perishable goods (such as food, flowers, or plants).

  • Custom products, personalized items, or made-to-order goods.

  • Personal care goods (such as beauty products, cosmetics, or intimates).

  • Final Sale items or gift cards.

4. Return Process & Shipping Fees

To initiate a return, please contact our support team at support@stylify.shop.

  • Return Shipping Costs: Unless the item arrived damaged or defective due to our error, the customer is responsible for paying their own return shipping costs. Shipping costs are non-refundable.

  • Return Address: All authorized returns must be sent to our official warehouse address:

    Stylify Returns 1009 N GRANDVIEW AVE, ODESSA, TX 79761-3127, United States

  • Note: Items sent back to us without first requesting a return will not be accepted.

5. Refunds & Processing Time

Once we receive and inspect your returned item, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund based on the item's condition.

  • Approved Refunds: If approved, your refund will be processed automatically to your original method of payment within 5 to 7 business days.

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some processing time before your refund is officially posted.

6. Damages, Defective Items, and Wrong Products

Please inspect your order upon reception. Contact us immediately at support@stylify.shop if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In these cases, return shipping will be fully covered by Stylify.

7. Cancellations

If you wish to cancel your order, please email us immediately. Once an order has entered the processing or shipping phase, it cannot be canceled, and you will need to follow the standard return process after the package arrives.

8. Legal Compliance & State Taxes

  • Sales Tax: Stylify complies with US economic nexus laws. Sales tax will be calculated and collected at checkout based on the destination state's specific tax regulations (including Texas local and state sales tax rules where applicable). Shipping fees may also be subject to tax depending on state laws.

  • Consumer Protection: This policy is designed to comply with the Federal Trade Commission (FTC) guidelines and state consumer protection laws regarding clear policy disclosures.

Contact Information: For any questions regarding your returns or refunds, please reach out to us:

  • Email: support@stylify.shop

  • Mailing Address: 1009 N GRANDVIEW AVE, ODESSA, TX 79761-3127, United States